FREQUENTLY ASKED QUESTIONS
For your convenience, we've provided answers to some of our most-asked customer service related questions below.
If you don't find what you're looking for here, please contact us at firstname.lastname@example.org
Your order takes from 2 to 5 business days to be processed and another 10 to 15 business days for shipping.
How much is shipping?
Your shipping cost depends on each item. Once you are in the shopping cart you will know how much could be the value.
What if an item is defective?
Return item within 30 days and you can get another item or your money back.
You can cancel your order before it's shipped. Once the order is shipped, there is no way to cancel an order once it has been shipped. If you wish to cancel your order before it ships, please email us at email@example.com.
You can reach us through email at firstname.lastname@example.org Mon-Fri 9 am-4:30 pm EST (excluding holidays).
No. You can place your order directly through our website or via email at email@example.com.