FAQ

FREQUENTLY ASKED QUESTIONS

For your convenience, we've provided answers to some of our most-asked customer service related questions below. 
If you don't find what you're looking for here, please contact us at ieboutique.info@gmail.com

How long will it take to arrive? 

Your order takes from 2 to 5 business days to be processed and another 10 to 15 business days for shipping.

How much is shipping?

Your shipping cost depends on each item. Once you are in the shopping cart you will know how much could be the value.

What if an item is defective?

Return item within 30 days and you can get another item or your money back.

Can I cancel my order?

You can cancel your order before it's shipped. Once the order is shipped, there is no way to cancel an order once it has been shipped. If you wish to cancel your order before it ships, please email us at ieboutique.info@gmail.com. 

How can I contact you?

You can reach us through email at ieboutique.info@gmail.com Mon-Fri 9 am-4:30 pm EST (excluding holidays).

Can I place my order over the phone?

No. You can place your order directly through our website or via email at ieboutique.info@gmail.com. 

How can I place an order?

Once you've found the product you want to purchase, click the add to shopping cart button. Once you are done choosing the items, click the proceed to checkout button to fill in the information required. Choose your desired shipping and payment option. Once the order has been placed, you will receive a confirmation via email.